How does the restoration process work?

At MJ White, we're here to guide you through the home restoration process and provide clarity on what to expect as we begin repairing your property. Once you, the property owner, sign a work authorization, our restoration company collaborates with your insurance adjuster to establish the scope of necessary repairs. Upon approval from the insurance adjuster, we initiate the estimation process. This involves gathering detailed measurements and photographs to ensure accuracy.nnOur estimators then input this information into a standardized program used by the insurance industry to generate the estimate, which is subsequently shared with the insurance company. Once the estimate is approved, our project managers step in to coordinate the repairs. They'll work closely with you, overseeing selection meetings, scheduling repairs, managing on-site construction, and arranging building inspections. Throughout the process, your project manager will review all repairs and schedule any necessary finishing touches before conducting the final walk-through with you.

Do I have to pay money upfront?

Yes! MJ White is proud to be a full-service contractor that can handle your entire restoration and renovation project from start to finish. We have a full, in-house water mitigation department and a contents division on site to make sure your experience is as seamless and stress-free as possible.

What training certificates do you hold?

MJ White is certified by The Institute of Inspection Cleaning and Restoration Certification (IICRC). To qualify for IICRC-Certified Firm status, businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians.nnIICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC-certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.

Is your restoration company Michigan-based?

Everything that can be done to keep business local to Michigan is of huge value to our economy and employment rates. MJ White is proud to be a Michigan-based business that supports our local communities.

Why You Should Have a Trusted Restoration Team on Speed Dial

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July 31, 2025

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Featured, Storm

Disasters are unpredictable. Fires, floods, and storm damage happen fast, and waiting to find a contractor after damage can cost you. Quick action matters. That's why choosing a restoration team in advance matters.

When you choose a team in advance, they will better understand your property and can even have a process already in place. This increases the likelihood that recovery will start without delay. That kind of response takes preparation, experience, and systems already in place before the first call is made.

24/7 Restoration Services That Start Working Right Away

When disaster strikes, timing is critical. Every minute increases the risk of secondary damage. That's why a team that's ready to respond matters. A proper emergency restoration process should begin immediately with clear direction and organized steps.

The first priority is always getting boots on the ground fast. Once a property is secure, temporary services like tarping, board-ups, fencing, or water extraction protect the space and buy time for long-term planning. While cleanup crews handle the scene, an on-call manager communicates next steps, gets signatures for required authorizations, and starts coordinating inspections and estimates.

There's no delay or confusion. Restoration begins within hours, not days.

Why Experience & Certification Matter in Property Damage Repair

Restoration work is different from standard general contracting because it involves specialized skills and knowledge tailored to address the aftermath of disasters, such as floods, fires, or mold damage. Unlike general contractors, who primarily focus on building and remodeling, restoration professionals must understand the complexities of damage assessment, emergency response, and the restoration of structures to their pre-damage condition.

Teams should hold IICRC certifications and meet OSHA standards. They should also carry proper insurance to protect both parties during the project. A licensed, qualified restoration provider already understands what insurance adjusters look for and how to document everything clearly.

When timelines and coverage are tight, that knowledge makes a difference.

Working With Insurance Can Slow Everything Down Unless You're Prepared

Insurance can be the most frustrating part of a property loss. Delays, unclear expectations, and missed documentation can stall recovery for weeks. A good restoration partner works directly with your insurance carrier to avoid that.

Preferred contractors already have relationships with adjusters. They understand what carriers need and how to file claims without extra back-and-forth. That can result in quicker approvals, fewer headaches, and faster work completion.

Instead of juggling calls, emails, and paperwork, you get updates. That lets you focus on your business, tenants, or family and not stress about the claim.

Why Every Business Should Build an Emergency Response Plan

Waiting until after a disaster to figure out who to call puts your property at risk. An emergency response plan (ERP) gives your restoration partner all the information they need in advance, including access points, contact information, property layouts, and service history.

ERPs also prioritize your site during widespread disasters. While others wait, your team already has what they need to respond. For commercial properties, this reduces downtime and protects occupancy. For homeowners, it eliminates delays during a chaotic time.

If you manage multiple properties or commercial space, an ERP is one of the most valuable tools you can have in place before a loss.

What Happens Behind the Scenes During Restoration

Once temporary work is done, a project manager takes over. They walk the site, document damage, and develop a repair strategy. Repairs are then scheduled in phases, with materials ordered as needed. Crews begin work on ready areas while approvals are finalized for others. This staggered model keeps progress moving.

Repair phases often include inspection coordination, demolition, reconstruction, and finish work. Throughout the process, progress is communicated clearly, with the team available to answer questions at every step.

It's not just about fixing drywall. It's about managing a restoration that moves forward without setbacks or surprises.

How MJ White Manages Restoration Behind the Scenes

Our team manages every phase of restoration with precision. Once the site is secure, we assign a project manager who oversees the process from inspection through final walkthrough. That includes scheduling crews, ordering materials, coordinating with adjusters, and aligning each step with insurance approvals.

Clear communication drives everything we do. Clients receive regular updates as timelines progress, with one point of contact available for questions or adjustments. While work happens on-site, we handle estimates, documentation, and compliance in the background to avoid delays. Our process keeps repairs moving and gives property owners the clarity they need during a difficult time.

Fast Disaster Response Starts with the Right Partner

Competitive Pricing, Transparent Service, No Guesswork

Disasters often create more than surface damage. Water, debris, and structural issues can lead to mold, framing deterioration, or electrical hazards if not addressed immediately. MJ White acts fast to assess the damage, remove affected materials, and begin repairs. Emergency services like board-ups, extraction, or demolition stabilize the site and keep recovery on track.

Transparent pricing keeps the process clear. Estimates outline all work in detail and align with insurance coverage when applicable. If insurance is not involved, tiered options give you flexibility to plan around your budget. Once approved, repairs move forward without surprises, delays, or added costs.

Protect Your Home & Your Future, Call MJ White Today

When disaster impacts your home or business, MJ White responds 24/7 with trained technicians, clear communication, and full repair coordination. Call us at 888-992-4404 or reach out online to schedule an assessment and take the first step toward recovery.