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Get All Your Michigan Restoration Questions Answered Quickly

  • How does the restoration process work?
    At MJ White, we’re here to guide you through the home restoration process and provide clarity on what to expect as we begin repairing your property. Once you, the property owner, sign a work authorization, our restoration company collaborates with your insurance adjuster to establish the scope of necessary repairs. Upon approval from the insurance adjuster, we initiate the estimation process. This involves gathering detailed measurements and photographs to ensure accuracy.

    Our estimators then input this information into a standardized program used by the insurance industry to generate the estimate, which is subsequently shared with the insurance company. Once the estimate is approved, our project managers step in to coordinate the repairs. They’ll work closely with you, overseeing selection meetings, scheduling repairs, managing on-site construction, and arranging building inspections. Throughout the process, your project manager will review all repairs and schedule any necessary finishing touches before conducting the final walk-through with you.
  • Do I have to pay money upfront?
    When it comes to your restoration and renovation needs, we understand that the last thing on your mind is cost.  The most important thing at the moment is restoring your property to its original condition as quickly as possible.  MJ white does not require any upfront payments on an emergency call.  We'll work tirelessly to restore your property, and we will explain the billing procedures and how the insurance company process works throughout the project.
    Are you a true full-service contractor?
    Yes! MJ White is proud to be a full-service contractor that can handle your entire restoration and renovation project from start to finish. We have a full, in-house water mitigation department and a contents division on site to make sure your experience is as seamless and stress-free as possible.
  • Are you insured?
    Absolutely! We’re a licensed and insured company that will always provide proper documentation for insurance purposes.
  • What training certificates do you hold?
    MJ White is certified by The Institute of Inspection Cleaning and Restoration Certification (IICRC). To qualify for IICRC-Certified Firm status, businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians.

    IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC-certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.
  • Is your restoration company Michigan-based?
    Everything that can be done to keep business local to Michigan is of huge value to our economy and employment rates. MJ White is proud to be a Michigan-based business that supports our local communities.
Contact: 2-Col - MJ White & Son - smoke

For All your Emergency Cleanup & Restoration Needs—Call Us Now!

As Michigan’s trusted restoration and renovation company, MJ White provides residents with peace of mind during unexpected disasters and stressful times. Contact us today to start your restoration project promptly.

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