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Property Damage Restoration FAQ: Common Questions | MJ White & Son - image-content-interior

What Can You Expect as Your Property is Repaired?


We want to help you understand how the process of home restoration works as much as possible to provide you with a better idea of how we will be moving forward. We have also included our process as well as what happens to the contents of your home during the time of restoration. For any of your unanswered questions, feel free to call us at (888) 992-4404.

Do I have to pay money upfront? 

Understanding the billing procedures of the company that you choose to do your restoration work, and the ways that they coordinate with your insurance company ahead of time is of high importance. M.J. White & Son, Inc. never collects money upfront for anything.

Are you a true full-service contractor? 

A true full-service contractor can handle your entire job from start to finish, with a full in house water mitigation department and a full contents division on site. M.J. White & Son, Inc. is a true-full service contractor.

Are you insured? 

Remember that if a contractor is not adequately insured, this may leave you liable in the event of an onsite accident. M.J. White & Son, Inc. is licensed and insured, and will always provide proper documentation to your insurance company if required.

What training certificates do you hold? 

M.J. White & Son, Inc. is certified by The Institute of Inspection, Cleaning and Restoration Certification (IIRC). To qualify for IIRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IIRC Certified Firms are also required to abide by the IIRC Code of Ethics. Services provided by IIRC-Certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.

Are you Michigan based? 

Everything that can be done to keep business local to Michigan these days is of huge value to our local economy and employment rates, M.J. White & Son, Inc. is a Michigan based business and is proud to support the communities that we service.

For All of Your Emergency Cleanup and Restoration Needs- Call Us Now!

(888) 992-4404
(!) COVID-19 Update from MJ White & Son
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